Privacy Policy
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, company name, country, and any messages you send through our inquiry or contact forms. We also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visit. This data is used to improve our website, analyze usage trends, and ensure security.
2. How We Use Your Information
We use the information we collect to: respond to your inquiries and provide customer support; send you product information, quotes, and updates you have requested; improve our website, products, and services; process transactions and send related information; detect and prevent fraud; comply with legal obligations; and send marketing communications (only with your consent, and you can unsubscribe at any time).
3. Legal Basis for Processing
Under applicable data protection laws (including GDPR for visitors in the European Economic Area), we process your personal data based on: your consent (e.g., when you submit an inquiry form); our legitimate interests (e.g., improving our website and providing customer support); and compliance with legal obligations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with: trusted service providers who assist us in operating our website and business (e.g., email hosting, form processing), under strict confidentiality obligations; law enforcement or government authorities when required by law or to protect our rights.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Inquiry forms and contact submissions are retained for up to 3 years unless you request deletion. You may request deletion at any time by emailing us at [email protected].
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; withdraw consent at any time; object to processing based on legitimate interests; request restriction of processing; data portability. To exercise these rights, contact us at [email protected].
8. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie settings through your browser. Third-party services (e.g., PayPal, analytics) may set their own cookies governed by their respective privacy policies.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., PayPal, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence (including China). By submitting your information, you consent to this transfer. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at: Email: [email protected] Phone: +86-20-28965063 WhatsApp: +86-13527812593 Address: Guangzhou, Guangdong, China TopSecu Technology Limited Guangzhou, Guangdong, China
Last updated: September 8, 2026