After Sale Services
When our products which are high quality and are design by your requests, are sent to your hands, that does not mean the end of our tasks. In fact, our services for you is just a beginning.
We will provide you the best services about our products, including hardware, software, and technology etc., everything you need.
In addition, we will establish a service file for every customer, including you requests, conditions of product's design, installation, ordinary usage and maintenance etc., in order to provide you the best and timly services!
Service reply <=24 hours.
All TopSecu products are strictly tested and qualified before sale
TopSecu warrants that its products shall be free from any significant defects in material and workmanship for a period of one year from the date of purchase. TopSecu also warrants that any software accompanying its products will perform substantially in accordance with the documentation provided. TopSecu hardware and software warranty is nontransferable and is limited to the original purchaser.
During 1 year warranty period, TopSecu will repair or replace the units without charge, subject to any problem comes from product itself in ordinary condition. These remedies will be void if failure of the hardware or software has resulted from misuse, intentional destruction, or misapplication.
Extra parts and battery will be provided to the reseller with every order.
A lifetime maintenace.
Free software upgrade and technology support.
TopSecu Technology Limited